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Integrated Customer Information & Public Address Systems
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Hima-Sella provides Customer Information (CIS) & Public Address (PA) solutions to the rail market, through its exclusive UK partnership with Funkwerk Information Technologies Karsfeld (FITK), Germany. These solutions incorporate Funkwerk's fully integrated "CAIMAN" software, providing complete management of station display media and passenger announcements from a central location. Developed by FITK, the fully automated technology is now installed extensively across mainland Europe at over 700 stations, including substantial systems for Deutsche Bahn and Finnish Railways.
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Related Pages
Mobile CIS Solution
First Capital Connect - CIS
Northern Rail - CIS
Funkwerk
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Solutions have recently been supplied in the UK to First Capital Connect and Northern Rail, serving passengers at over 70 stations and in September 2009, CAIMAN received Network Rail product acceptance under its CIS renewal scheme.
Architecturally, the CAIMAN solution's scalability means that an initial small system can be installed and then expanded over time. Currently, there is a CAIMAN solution installed and operational on the Munich S-Bahn, serving in excess of 150 stations and managing several thousand train movements per day.
A typical CAIMAN solution consists of a central dual server application and user workstations networked to a number of Station Interface Units for connection to station devices (display media and PA speakers). The user workstations provide management and supervision facilities to operational personnel. In the event of a disruption, service management tools within the CAIMAN application enable an operator to react immediately, making manual alterations to train schedules and/or train characteristics. During periods of severe disruption, entire services can be easily removed or introduced.
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All of the CIS/PA solutions supplied by Hima-Sella and Funkwerk, whether installed in Germany, Finland or the United Kingdom are based on the same core CAIMAN product. This ensures cost effective support of each application via a common resource facility. It also ensures continual development of the generic application. This development is driven internally, by a team of application engineers and via feedback from its existing users.
The current development plan for the CAIMAN application includes several advanced technologies which will improve the quality of customer information, simplify operational intervention and provide new technologies that will result in a more cost effective installation.
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